Problem
Raw Material Supplier Making Decisions on Value to End Use Customer
Application
Involvement
of Supplier Chain in Product Development Process
Company
Container Manufacturer
Consumer Goods Producer
Sample Steps
Meet to determine real needs of client
Develop appropriate ViewPoint structures and processes
Train cross-functional team in ViewPoint skills and principles
Assist in application of ViewPoint to product development process
Benefits
Successful integration of supplier and manufacturer on cross-functional team
Clear focus on real root customer needs
Alignment of team (across company boundaries) through use of BalanceSM
Development and research efforts appropriately focused
"We've never been able to work together like this. This is great"